FAQ

Payment
Paypal
To be able to pay with PayPal you will need a free PayPal account. If you want to pay with a PayPal account, you will be redirected ti PayPal and asked to login to your PauPal account. After, you will select your desire payment of PayPal method. After that, Ledesma Timepieces will receive a confirmation from PayPal and will ship as soon as possible.

Credit Card
Feel free to pay with your credit card in our online shop. Our payment provider provides a safe direct payment process in the checkout process.

 

Redeem a voucher 
You can redeem a coupon code at the end of your order in your “shopping cart”, by clicking “Have a coupon”. Only one coupon cane redeem within each order. 

 

Exchanging orders
If you have not paid for your order, please contact us directly in order to make an exchange. If you have already paid for your order, unfortunately there is nothing we can do in order to exchange the order as the order gets directed to our shipping department. 

 

Cancelling my order
If you decide to change products and you have already paid for it, unfortunately there is nothing we can do in order to cancel the order. If you have received your product and still want to cancel the order. You can send us back the product within 30 days of purchase and you will receive a refund if the product is unused. 

 

Waterproof
All of the Ledesma’s are 5ATM waterproof.
Kindly not that water damaged is not covered under the 2 year warranty.

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